Services: Repair & Recovery SSCI Maintenance Plans Sanders Software is now offering preventive maintenance service programs to address the needs of businesses and at home users. By following a few basic procedures clients can greatly reduce the risk of data loss or hardware failure. The following information represents some of the procedures of a typical preventive maintenance plan.

Data Backup
There are two reasons for data loss; either there was no backup or the media used failed to successfully capture the data. To reduce the possibility of data loss we recommend clients to maintain backups on Tape, External Hard Drives or Remote storage locations. We also recommend that backup tapes be changed at least twice a year and in some cases 4 times a year depending on the amount of data being backed up. We will verify your backups during each service visit to ensure that critical data is being safely captured. (WHEN WAS THE LAST TIME YOU DID A RESTORE TO TEST YOUR BACKUP???).

Anti Virus Protection
Clients are required to maintain a current version of an anti-virus software. Systems will be configured to automatically perform virus definition updates and perform full system virus scans weekly. The anti-virus software is configured to scan in-coming and out-going emails, the most common method of virus transfer. Anti-virus settings and definition files are verified during each service visit to ensure that data is protected from virus damage.

Software Updates/System Optimization
Operating system updates and patches are downloaded and installed to ensure that your system has the most current version of the OS software. Internet browser software updates or upgrades are preformed as software changes become available. Updated component drivers are installed as they become available or are required by system changes.