Digium Switchvox VoIP System
Effectively manage telecommunications in your office and link to other office locations easier than ever possible. Digium Switchvox VoIP systems place advanced phone features right at your fingertips in a convenient, reliable and easily-affordable way.
Imagine managing your entire phone system from within a single, digital switchboard that is intuitive and extremely easy to use. Digium Switchvox is built ready to accommodate the inevitable future growth of the system. You can rest assured that this is one phone system that will grow with your business.
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- Full range of business phone features.
- Provides a Unified and simplified communications system.
- Lower monthly phone bills but more phone and calling features.
- Seamless integration with iPhones, Blackberrys, etc.
- Competitively Priced. This is the best system with the most features at the best price anywhere.
- SMB in three sizes caters to your exact needs.
- Place phones at remote locations for teleworking.
The Digium Switchvox system offers a complete Voice-over-IP (VoIP) solution that can easily adapt to any business set up. Digium has put together the most agile, affordable Internet phone solution for both businesses and homes. Phone calls can be made with the full suite of features you would expect from a business phone solution, and more. The switchboard software that manages Switchvox is quick, easy to use and intuitive. This simple, highly-visual tool facilitates routing and managing phone calls with full efficiency and reliability.
- Capacity for traditional phone calls.
- Voice Over IP.
- Call Queues and IVR.
- Fax Server.
- Video Calling.
- Switchboard for every user that runs in a browser.
- Mobile services.
- Instant messaging built into the system.
- Conference calls.
- XML-based API for integration with off-box databases, CRM, ERP, etc.
Digium Switchvox can be easily paired with Polycom phones, and managed centrally all from one place. Sanders Software supplies the full range of Digium Switchvox products along with the full series of newly enhanced Polycom phones.
Take advantage of the very best VoIP solution with the very best hardware. Our aim is to listen to your needs first and to develop solutions that meet those needs precisely.
IP Telephony/Voice over Internet Protocol (VoIP)
Voice over Internet Protocol (VoIP) enable users to carry voice traffic (for
example, telephone calls and faxes) over an IP network.
If I have VoIP service, who can I call?
You can call any phone number, anywhere in the world. The call can be made to a
local number, a mobile phone, to a long distance number, or an international
number. You may even utilize the service to speak with more than one person at a
time. The person you are calling does not need any special equipment, just a
How does it work?
VoIP converts the voice signal from your telephone into a digital signal that
travels over the Internet. If you are calling a regular phone number, the signal
is then converted back at the other end. VoIP can allow you to make a call
directly from a computer, a special VoIP phone, or a traditional phone using an
Voice over IP Benefits
Web based management:
A VOIP phone system has a web based configuration interface, allowing you to
easily maintain and fine tune your phone system.
Call cost reduction:
You can save substantially by using a VOIP service provider for long distance or
international calls. Easily connect phone systems between offices/branches and
make free phone calls.
No need for separate phone wiring - use computer network:
A VOIP phone system allows you to connect hardware phones directly to a standard
computer network port (which it can share with the adjacent computer). Software
phones can be installed directly onto the PC. This means that you do not need to
install and maintain a separate wiring network for the phone system, giving you
much greater flexibility to add users/extensions.
Proprietary systems are easy to outgrow: Adding more phone lines or extensions
often requires expensive hardware upgrades. In some cases you need an entirely
new phone system. Not so with a VOIP phone system: a standard computer can
easily handle a large number of phone lines and extensions - just add more
phones to your network to expand!
Better customer service and productivity:
Since calls are computer based, it's much easier for developers to integrate
with business applications. For example: an incoming call can automatically
bring up the customer record of the caller, dramatically improving customer
service and cutting cost by reducing time spent on each caller. Outbound calls
can be placed directly from Outlook, removing the need for the user to type in
the phone number.
Software based phones are easier to use:
It's often difficult to use advanced phone system features such as conferencing
on proprietary phones. Not so with software based SIP phones - all features are
easily performed from a user friendly windows GUI.
More features included as standard:
Since a VOIP phone system is software based, it's more easy for the developers
to develop, add and improve feature sets. Therefore most VOIP phone systems come
with a rich feature set, including auto attendant, voice mail, hold, transfer,
redial, speakerphone, call queuing and more.
Better control via better reporting:
VOIP settings store inbound and outbound call information in a database on your
server, allowing for much more powerful reporting of call costs and call
Better overview of current system status and calls:
With VOIP systems you can define which users can see phone system status
graphically via a web browser.
Allow users to hot plug their phone anywhere in the office:
Users simply take their phone, plug it into the nearest ethernet port and they
keep their existing number!
Allows easy roaming of users:
Calls can be diverted anywhere in the world because of the SIP protocol